Player Protection

We take player safety seriously and make responsible play a core part of the site. Vegastars supports safe gambling by offering clear tools, simple limits and information to help you stay in control. This page explains how we help you set limits, spot risky behaviour, and access support if gambling stops being fun. Use the controls in your account or contact support for immediate help – taking a break is a valid choice and an easy first step.

Vegastars Responsible Gambling

Clear rules and practical tools are available for every account. Controls sit in your profile and can be changed at any time. Our approach is focused on prevention, early intervention and straightforward support for customers who need it.

Player Protection Principles

Protection starts with identity checks and age verification to keep minors out. We promote responsible staking and honest communication. Risk indicators trigger offers of help and options to restrict play. Privacy and safety are maintained while offering transparent options for control.

Tools to Manage Your Gambling

Deposit and Loss Limits

Set daily, weekly or monthly deposit limits from your account. Loss limits cap how much can be lost over a chosen period. Limits take effect immediately and help control spending without cancelling your account.

Time-Outs and Session Limits

Use session reminders or take a short time-out to pause all activity for 24 hours to several weeks. Session timers remind you how long you have been playing. These options are available in account settings for quick access.

Self-Exclusion

Choose temporary or long-term self-exclusion if you need to stop for an extended period. Self-exclusion blocks access to your account and prevents new registrations from the same person while the exclusion is active.

Recognising Problematic Behaviour

Warning signs include chasing losses, increased deposits, neglecting responsibilities, borrowing to gamble, and hiding activity. If gambling feels less enjoyable or causes stress, consider using limits or seeking guidance. Early steps reduce harm.

Practical Guidance for Staying in Control

Create a spending plan and stick to pre-set limits. Avoid gambling when stressed or under the influence. Use account tools to freeze deposits and set passive reminders. Discuss concerns with a trusted person and consider small, reversible changes first.

Access to Professional Help and Support

Local and national support services are available, including counselling, peer groups and helplines. For specialist assistance, contact the Problem Gambling Foundation of New Zealand, Gamblers Anonymous or your local health provider. If you need immediate help, reach out to a recognised helpline or a health professional in your area.